Summary Matrix

Attribute User Customer
Context Admin Dashboard / Staff Member Storefront Buyer / Shopper
Permissions Role-Based Access Control (RBAC - staff, admin) Self-service buyer portal (view orders, saved cards)
Authentication Table admin_users / staff_users customers / shoppers
Primary Goal Manage catalog, process orders, configure store settings Browse products, add to cart, purchase items

Key Difference

In ecommerce systems, a User is an internal employee or system admin logged into the management backend. A Customer is an external buyer shopping on the public storefront.

Developer Takeaway

Auth Security Isolation: Never combine admin users and storefront customers into a single users database table with a boolean is_admin flag. Keep authentication sessions, tokens, and schemas completely isolated.